The Georgia Department of Natural Resources (“the Department”), does not discriminate in the provision of public services on the basis of race, color, national origin, age, disability, sex, or religion.

It is against the law for the Department to retaliate against anyone who takes action to oppose discrimination, files a grievance, or participates in the investigation of a grievance in accordance with the above authorities.

To File a Complaint:

If you think that the Department or any of its divisions has failed to provide services or discriminated in another way based on race, color, national origin (including language), disability, sex, age, or religion, you can file a complaint.

Any person who believes that they, or a class of persons, was subject to discrimination may file a written complaint in accordance with this procedure.

The complaint shall be in writing and contain information about the alleged discrimination such as name, address, and phone number of the complainant and the location, date, and description of the grievance.  Alternative means of filing complaints, such as personal interviews or a tape recording of the complaint will be made available upon request.

The complaint should be submitted as soon as possible, but no later than 180 calendar days after the date of the alleged discrimination.

Complaints should be submitted:

Online here or 

by mail to:

            Georgia Department of Natural Resources
            Artica Gaston
            Nondiscrimination Coordinator
            2 Martin Luther King, Jr., Drive, SE
            Suite 1252 East
            Atlanta, Georgia 30334

Within 15 calendar days after receipt of the complaint, the nondiscrimination coordinator or his/her designee will meet with the complainant to discuss the complaint and the possible resolutions.

Within 15 days of the meeting, the nondiscrimination coordinator will respond in writing.  The response will explain the position of the Department and offer options for a substantive resolution of the complaint.

The nondiscrimination coordinator will maintain a log of complaints received.  All written complaints received by the Department’s nondiscrimination coordinator and/or his/her designee and responses will be retained by the nondiscrimination coordinator for at least three years.

You can also file a civil rights complaint with the U.S. Department of Homeland Security Office for Civil Rights and Civil Liberties (CRCL):

E-mail: CRCLCompliance@hq.dhs.gov(fastest method to submit your complaint)

Fax: 202-401-4708

U.S. Mail:
U.S. Department of Homeland Security
Office for Civil Rights and Civil Liberties
Compliance Branch, Mail Stop #0190
2707 Martin Luther King, Jr. Ave., SE
Washington, D.C. 20528

For additional information: www.dhs.gov/crcl Phone: 202-401-1474 Toll-Free: 1-866-644-8360

Information and Services for Persons with Disabilities and Persons with Limited English Proficiency

The Department provides free aids and services, such as qualified sign language interpreters and written information in other formats (large print, audio, accessible electronic formats, etc.), to communicate effectively with persons with disabilities.

The Department provides free language services, such as qualified foreign language interpreters and information written in other languages, to ensure meaningful access to programs and activities for persons with limited English proficiency.